Hook
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I noticed when I build sites on generics domains, I get a lot of these emails where they claim to have rights to a domain and want them suspended
This is the email they sent - for context, the domain is generic, single word noun. They are based in the United States, there domain is not even close to this brand (they have two word domain with generic term in that), here they claim that the domain has been registered to cause confusion between their customers and the users of the site.
If anyone comes into contact with these, I have a similar template of response, I thought I'd share:
The parts removed are just identifying information of the brand protection company's client and the domain name. I set the oxford dictionary link to the word (in case that wasn't obvious), explained that it was registered in good faith without knowledge of their client and disputed the nature of their complaint.
I don't usually send any terms of service from Nominet in the response email as these are surface level complaints, usually automated I assume. This one is quite straight forward though - facts are on my side with it being a generic domain which they have no history with.
Hopefully it helps anyone in this position, or others can explain expand on this
Dear Provider,
We are contacting you on behalf of REDACTED , for whom we manage internet monitoring and brand identity issues on the internet.
Our client's brand, REDACTED , is being referenced via typosquatting in the domain below:
It is not REDACTED's policy to promote third party relationships or accept unsolicited promotion (whether implied or expressed) from third parties without proper internal review and formal acceptance.
The client's brand name is being used in bad faith as they have no association with this adult site and this unauthorized use is designed to cause confusion and deception for individuals visiting the site.
As no such formal agreement exists between our client and the website in question, we kindly request your assistance in suspending this domain name.
Should you have any questions please do not hesitate to contact us at the information provided below.
Sincerely
This is the email they sent - for context, the domain is generic, single word noun. They are based in the United States, there domain is not even close to this brand (they have two word domain with generic term in that), here they claim that the domain has been registered to cause confusion between their customers and the users of the site.
If anyone comes into contact with these, I have a similar template of response, I thought I'd share:
Hi REDACTED,
This domain is a generic in nature (https://www.oxfordlearnersdictionaries.com/definition/english/REDACTED) and has an extensive history in the UK, previously associated with the REDACTED before my client registered it. According to our records, your client has no previous association with this domain.
The domain name is not a typo, as it is based on the generic term "REDACTED." It was registered in good faith, with no knowledge of any connection to your client’s brand. Additionally, New Jersey is a considerable distance from the UK, and I’m unclear on what confusion you are referring to.
There is no relation between this site and your client, and the similarities you mentioned do not align with the facts as we understand them.
If you believe this issue requires further action, you may file a complaint with Nominet’s Dispute Resolution Service (DRS) to handle the matter formally.
The parts removed are just identifying information of the brand protection company's client and the domain name. I set the oxford dictionary link to the word (in case that wasn't obvious), explained that it was registered in good faith without knowledge of their client and disputed the nature of their complaint.
I don't usually send any terms of service from Nominet in the response email as these are surface level complaints, usually automated I assume. This one is quite straight forward though - facts are on my side with it being a generic domain which they have no history with.
Hopefully it helps anyone in this position, or others can explain expand on this