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Member
- Joined
- Jul 8, 2024
- Posts
- 22
- Reaction score
- 48
- Trophy points
- 14
What do members make of the Public Benefit email ?
TL;DR - SB is standing down at the AGM (16th October) and said:
TL;DR - SB is standing down at the AGM (16th October) and said:
What did we achieve together?
Pricing
- Kept the price of domains at £3.90, despite inflation from January 2020 to now being ~23%.
- It’s likely to be kept at this price for the foreseeable future too.
Tech
- Unlocked a large amount of capital to complete the technology refresh needed, after years of neglect.
- This will provide significant cost savings from 2025.
Membership & Engagement
- Reinstated the Community (sadly the lost data couldn’t be recovered)
- Hired a Community manager (replacement currently being sought)
- Ran an increased number of membership events
- New annual board report format, and new half-year reporting to increase transparency and accessibility.
- Attempts to improve engagement but still a major area of weakness. I’m hopeful it will start to improve with recent changes.
People & Culture
- COMPLETE replacement of the board;
- Chair, CEO, CFO, SID, Company Secretary and member elected NED’s
- Nobody in common with pre-EGM board - providing opportunity for the culture reset that’s happening.
- Finally recruited a CTO, to lead a technology company (Imagine…) who promptly knocked 3 tech teams into 1 to improve performance and progress stalled projects.
- New Chief Customer Officer (CCO) role replacing the legacy MD Registry/Public Benefit, with a focus on customers. This should improve how Nominet interacts with members massively, watch this space.
- Recruited a Procurement Officer to negotiate with suppliers and drive down costs.
- Recruited a CISO who’s implemented a massive programme of security improvements, improving our security posture significantly.
Public Benefit
- The Chair created a Public Benefit Committee (that I was appointed to) to oversee the donation of an additional £50M from reserves over 3 years (£65M total) for Public Benefit activities. Flagship projects included;
- Micro:bit - £5M
- Institute of Coding (IOC) - £12.4M
- Good Things Foundation - £4.5M
- Southwest Grid for Learning - £5.1M and
- £2.6M towards countering harm via Internet Watch Foundation, Lucy Faithfull & ParentZone.
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